The product
MessageMind is an AI agent and CRM that answers, qualifies, books, and follows up on customer conversations across every front-desk channel: WhatsApp, Instagram, SMS, voice, and email. It reasons about the conversation, acts inside the business's existing tools, and escalates to a human when it can't close the loop on its own.
What I built
The marketing site at messagemind.ai, the unified inbox and its routing, and parts of the AI CRM backend that connect the WhatsApp, Instagram, SMS, voice, and email channels through the official APIs, including the Meta Business Partner integration. Shipped to production and running for customer-facing teams around the clock.